Unconditional 60-Day Return Policy - All of our non-sale Devices come with a 60-day money back guarantee from the date of purchase. To be eligible for our 60-Day Return Policy, your Device must be in new or reasonable condition per normal use and in its original packaging. Devices may not be altered or damaged in any way. Please contact us to request a return. We will ask you to return the Device to us and begin processing your refund once we receive and inspect the returned Device. You are responsible for paying return shipping costs.

Sale Items - From time to time we may offer special sale priced items. Sale items are final-sale and not eligible for refund. 

Exchanges - If you receive a defective or damaged item, it may be eligible for exchange or replacement. Please Contact Us if you need to request an exchange or replacement. We will ask you to return the defective or damaged item to:

WeatherFlow-Tempest, Inc

1 Aerospace Blvd

ATMF - First Floor

Daytona Beach, FL 32114

You are responsible for paying return shipping costs. Shipping costs are non-refundable. If we provide you with a pre-paid return label, we will deduct the cost of return shipping from any refund we issue to you. Depending on where you live, the time it may take for your return to reach us, or your replacement product to reach you, may vary. If you are shipping an item over $75 USD, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item, and we have no responsibility or obligation if it gets lost in transit.

Refund Processing - If we issue you a refund for any reason, we will issue you a credit for the purchase price plus applicable taxes, less any non-refundable shipping costs, to your original payment method. It may take up to 8 weeks before you see your refund in your account. If you still have not received your refund after 8 weeks, please Contact Us, and we will help you locate the missing funds.

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